Cancellation Policy

We understand that travel plans can change, and we are committed to offering flexible options:

Standard Cancellations:

• Cancellations up to 15 days before arrival: Full refund of any deposit or prepayment.
• Cancellations within 14 days: No refund, but booking date changes allowed up to 7 days before check-in, within 6 months of original booking.

Flight Cancellations:

• If your flight gets cancelled, notify us within 48 hours with documentation.
• We will issue a hotel credit usable within 6 months.
• Booking can also be transferred to another person.

Flight Cancellations on Check-out Day:

• We will try to accommodate extra nights based on availability.

Group Bookings:

• 5–15 rooms: 30% non-refundable, rest issued as credit for 6 months.
• 15+ rooms: 50% non-refundable, rest issued as credit for 6 months.